What We collect:

  • Questions, queries or feedback you leave, including your email address if you contact us
  • Your email address and subscription preferences when you sign up to our email alerts, and how you use our emails – for example whether you open them and which links you click on
  • Information on how you use the site, using cookies and page tagging techniques

This data can be viewed by authorised people from our suppliers, to:

  • Improve the site by monitoring how you use it
  • Gather feedback to improve our services, for example our email alerts
  • Respond to any feedback you send us, if you’ve asked us to
  • Send email alerts to users who request them

Where your data is stored

Your data is stored electronically on our external web server and the soft copies on our local machines within our office.

Keeping your data secure

Sending information over the internet is generally not completely secure, and we can’t guarantee the security of your data while it’s in transit. Any data you send is at your own risk.

All data kept is password protected on a secure server.


Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with government departments for legal reasons.

We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.


Your rights

You can find out what information we hold about you and ask us not to use any of the information we collect.

If you wish to contact us about your data, please use the following address or email:​


Refurb Property Group

Unit 8, Stanley Court

Richard Jones Road



OX29 0TB


Links to other websites

​Sometimes The Refurb Group uses links to other websites in our website content and on our social media platforms. This privacy policy applies to The Refurb Group only and doesn’t cover other sites that we link to.


Updating our Privacy Policy

We may be required to update this Privacy Policy in accordance to Data Protection legislation. In these instances, you can keep up to date of any changes that may affect your personal data by visiting our website.